OUR ENROLLMENT TERMS AND CONDITIONS
A. DEFINITIONS
“Agent” means a company or natural person duly authorized by Lit+School to advise on Courses or Community Membership, and sell Courses or Community Membership, on behalf of Lit+School, as listed on the official Lit+School website and updated from time-to-time; “Authorized Partner” means a company or natural person duly authorized by Lit+School to provide some or all services on behalf of Lit+School, as listed on the official Lit+School website and updated from time-to-time; “Course” means any course, unit or subject that you purchase from Lit+School, Agent, or Authorized Partner; “Community Membership” means a subscription to one or more of Lit+School’s communities. “Enrollment” means your enrollment in any Course or Community Membership and is subject to: • You provide all the necessary information to enable Lit+School, Agent, or Authorized Partner to facilitate and confirm your application for enrollment in a Course or Community. • You confirming any requested information to determine Course or Community suitability • Payment of the Course or Membership fees. • Final approval of your enrollment by Lit+School. “Lit+School” or “We” means Lit+School. Lit+School considers a Minor to be a person under 16 years of age.
B. ENROLLMENT
All enrollments are subject to the final acceptance of Lit+School. Agent or Authorized Partner may act on behalf of Lit+School in this regard. We may choose not to accept enrollment at any time, for any reason. You must supply Lit+School with accurate information that is not false or misleading. Any false or misleading data deliberately provided to Lit+School, Agent, or Authorized Partner is considered fraudulent behaviour and may constitute an offence. In such cases, Lit+School reserves the right to refer the matter to the relevant authorities and/or terminate all services to you. If you need to change any information, you may do so by contacting us via info.litpluscreatives@gmail.com
C. AGE
A person who is a Minor at the time of enrollment, requires the permission of an authorized parent or guardian. Lit+School may refuse to enroll a Minor in the case that We believe the course would not be appropriate for the Minor. Once your course starts, you will be required to participate in the course in order to successfully complete your Course. Participation includes consuming the prescribed course material, engaging in online classes, and completing assessments, exercises, and activities. Some or all of these may be compulsory in order to be considered to have successfully completed your course of study with Lit+School. If you are unsure of your progress, having difficulty completing your course, or are not happy with your Academy Trainer, please get in touch via info.litpluscreatives@gmail.com
D. USE OF IMAGES, VIDEOS, SOUND RECORDINGS, AND/OR YOUR LIKENESS
As part of your studies with Lit+School, you will be required to create, record, edit, and/or submit text and/or video and/or audio. Such data or recordings may include personal information and the pictorial and/or audio-likenesses of yourself and others. By enrolling, you agree to the storage, transmission, and use of this data and your likeness, which may include transmission over the internet and/or posting on social media. Lit+School reserves the right to share any captured data with your classmates, other groups of students, Lit+School staff, Lit+School trainers, Lit+School Communities, Agents, and Authorized Partner. However, if you prefer that this doesn’t happen, you must notify Lit+School in advance by contacting us via info.litpluscreatives@gmail.com. Lit+School services or equipment may not be used to record other people without their knowledge, nor to store or transmit images, likenesses, or audio of people, including yourself, indecently dressed, insufficiently clothed, acting inappropriately including using profane language, symbols or gestures, or using language, symbols or actions that could be assumed by a third party to be offensive or upsetting, or is illegal in your jurisdiction. Hate speech and offensiveness against gender, religion, colour, race, country/region of origin, nationality, or sexual orientation is expressly forbidden on any of the Lit+School services. Any such activity may result in sanctions against the student, which may include but not be limited to suspension or expulsion and/or referral to the appropriate authorities. Lit+School will be the final arbiter of what is considered to be offensive.
E. FEES
Although We may provide you with different ways to pay for Course Fee, not every payment method may be available in every jurisdiction. Receiving Course payment for Lit+School may be delayed due to reasons including but not limited to the transmission of fees from Agent to Lit+School, weekends, public holidays, and bank transmission. This may cause some delay for Lit+School to provide services to you. Lit+School will not be held responsible for any Course services delays. Payment methods may vary and may include fees imposed by your bank and/or payment provider. Fees may also be charged in a currency that is different to the currency used by you, in which case a currency conversion fee may be levied by your bank or payment provider. In such cases, We will not be providing any compensation or discount. Please check with your bank or other payment provider before using these payment methods as it is your responsibility. Unless explicitly provided, Lit+School does not extend credit, so please ensure all fees are paid prior to the commencement of your course. If you are facing difficulties regarding fee payment, please contact us at info.litpluscreatives@gmail.com
F. COURSE DURATION
Lit+School courses have a fixed duration that is not extendable. The start and end dates are listed for you prior to your enrollment so that you can plan your study. If you find the duration is insufficient, please contact us at info.litpluscreatives@gmail.com
G. COURSE CANCELATION
In the event that Lit+School may have to cancel a course prior to commencement, you will be issued a full refund. The refund will be paid to you via western union.
H. TRANSFERS
Course transfers may be made within three months of enrollment, provided the Course fee is paid in full. There is no additional Course transfer fee charged. To facilitate a Course transfer contact us at info.litpluscreatives@gmail.com
I. DELIVERY OF SERVICES
The delivery of services may be provided to you by Authorized Partner in any jurisdiction. This may require the transmission of data, including your personal data, across international boundaries and between Lit+School and Authorized Partner. We may need to do this in order to provide services to you. By enrolling in a course, you agree to the transmission and storage of any such data.
J. ERROR IN YOUR COURSE
Any errors notified via email to Lit+School will be handled in accordance with Lit+School quality management processes. We will not be held liable for errors or inconsistencies in course material or advice given. For all course feedback, contact Academy Support at info.litpluscreatives@gmail.com
K. SERVER AVAILABILITY, APPS, AND DATA STORAGE
In the event of a power outage, server failure, or 3rd party service provider failing to provide uninterrupted services, Lit+School will not be held liable for any loss of information or Course data.
L. NO GUARANTEE OF A JOB OR ACCREDITATION OUTCOME
Lit+School, Agent, or Authorized Partner do not guarantee a job or accreditation outcome after Course completion.
M. NO RESPONSIBILITY OR LIABILITY FOR INDIVIDUAL ACTIONS/DECISIONS
Lit+School, Agent, or Authorized Partner is not responsible or liable for actions/decisions taken by individual students after consuming any/all the teaching materials on the platform. Lit+School, Agent, or Authorized Partner is only responsible to provide the mentioned services per offering and is not obliged help students take decisions/actions. Lit+School, Agent, or Authorized Partner take no responsibility and cannot be held liable for individual decisions/actions by students before/during/after a service offering.
N. YOUR DISCLOSURE TO US
If anything occurs during your study that may prevent or impede your study, you must disclose the information via email to Lit+School, prior to Course commencement, by contacting us via info.litpluscreatives@gmail.com
O. REFUND POLICY
If you are unsatisfied or are struggling with any circumstance to continue the course, you may refund 100% (minus any transfer fee or arrears) till after the first class. Refund processing time can take up to 15 working days through Lit+School. Time to transfer depends on mode of transfer which is usually Western Union. and withdraw from the course only until the 30th day after the first class began.
P. DISABILITIES
Lit+School will not incur additional costs of interpreters, aid workers, computer hardware or software, prostheses, hearing aids, braille devices, translations, software modifications, or any other modifications or support services required. Please enquire with your local disability or special needs support services. However, we may be able to make reasonable adjustments and accommodations to meet such needs.
Q. COURSE LANGUAGE AND PREREQUISITE SKILLS
Depending on the country of operation, Lit+School courses may be delivered in one or more languages, as listed on the Lit+School website. With the exception of courses that are explicitly marketed as suitable for children, all Lit+School courses require the learner to have the ability to read, write, and communicate in the scheduled languages to a grade 8 level. Most courses will require the use of a computer (MacOS and/or Windows). It is assumed that you are able to operate a computer, connect to the internet, and use basic applications. By enrolling in the course, you hereby confirm that you consent to these terms.
R. GRIEVANCE AND APPEALS PROCEDURE
In the event that you have a complaint about Lit+School, Lit+School staff, Lit+School trainers, Lit+School Course content, or Lit+School assessment, the following procedure will apply: Step 1: Please communicate your concerns directly with your trainer (this may be done via private message); Step 2: If your issue is not resolved, or is an issue with your trainer, email info.litpluscreatives@gmail.com detailing your complaint. We will respond to you within 24 hours.
S. STUDENT SUPPORT
All student enquiries, complaints, and feedback must be sent via email to info.litpluscreatives@gmail.com
T. COOKIES
We employ the use of cookies. By accessing https://www.litplusschool.com and all associated sub-domains, you agree to use the Lit+School website cookies, in agreement with the Lit+School Privacy Policy. Lit+School may use website cookies to retrieve a user’s details during each visit. Cookies are used by the Lit+School website to enable the functionality of certain areas to make it easier for people visiting our website. Authorized Lit+School affiliate/advertising partners may also use cookies. By filling a form, purchasing or subscribing on the Lit+School website, you agree to receive emails from Lit+School about upcoming classes, curriculum information, new course and community launches, upcoming events, and relevant offers. You can withdraw this consent at any time by following the “unsubscribe” link in the emails you receive from us.
T&C Policy Approval Date: 30th Nov 2022